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Delivery Policy

All parcels are delivered by UPS (3 - 6 business days)

Shipping cost is calculated by UPS calculator depending on the destination and parcel's weight. We use safe packaging to ensure that your order gets to you in excellent condition. Shipping cost includes handling fees.

Currently we ship to the United States only.

Orders paid by Credit Cards are shipped within 2 business days after order date.

Estimated delivery times are 3 - 6 business days from the shipping date, not from the order date.

Tracking numbers are available for all packages.

Usually a signature is not required upon package receipt. However if a parcel cannot be delivered, (no-one at home), the postman will leave you a notice requiring to collect your parcel from the post office within 5 days. If your parcel is not collected within 5 days it will be returned to us.

If an order does not arrive when you expect it then please don't hesitate to contact us at support@sweets-mall.com

If the goods are damaged upon receipt please e-mail us at support@sweets-mall.com within 7 days of delivery.

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